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Former Member
Mar 31, 2009 at 06:43 PM

DI install is stuck at phase "unpack SAP archive"

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I try to install a DI on an MSCS cluster/SQL.

On the phase called "unpack SAP archive", anyway SAPinst cannot move forward.

The sapinst_dev.log reads: (many repeated loops as follows)

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-03-31 18:37:33.681 NWInstall._getFiles()

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-03-31 18:37:33.681 NWInstall._getList(DBINDEP\SAPEXE.SAR)

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-03-31 18:37:33.681 NWInstall._getList() done: instance.lst

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-03-31 18:37:33.681 NWInstall._getFiles(): found archive in table.

TRACE [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-03-31 18:37:33.681 NWInstall._getFiles() done: [

The sapinst.log reads:

WARNING 2009-03-31 14:52:04

Unable to get information about file
NT001C5555EP1\sapmnt\EP1\SYS\exe\uc\NTAMD64 using FindFirstFile. Operating system error message: You were not connected because a duplicate name exists on the network. Go to System in Control Panel to change the computer name and try again.

However explorer can access
NT001C5555EP1\sapmnt\EP1\SYS\exe\uc\NTAMD64 without any issue.

We can ping NT001C5555EP1 without errors.

DNS shows only one entry for above NT001C5555EP1.

How to fix it? Modify control.xml to allow the unpack anyway?

Points will be given. Thanks a lot!