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EP / J2EE Useradmin logon error

In the J2EE Useradmin / EP logon screen, after entering valid user ID & password we are getting the same login page with the User ID field and password field empty, without showing any error messages.

If we enter incorrect user ID or password it says "user authentication failed".

This is happening for all user IDs (even for super administrator).

If we enter the same user ID and password for 3 times the user account gets locked as expected.

We are able login to the Visual administrator.

I got the following message in defaultTrace file.

Please help to solve this problem.

**********************************************************************************************************************

defaultTrace

#1.5 #001A4BADDB880062000000670007FC0400046665B503F300#1238486921525#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####25ab66511dcb11decaf8001a4baddb88#SAPEngine_Application_Thread[impl:3]_36##0#0#Path##Java###Entering method with ()#1#en_US, logonLabels, logonPages# #1.5 #001A4BADDB880062000000680007FC0400046665B503F387#1238486921525#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####25ab66511dcb11decaf8001a4baddb88#SAPEngine_Application_Thread[impl:3]_36##0#0#Path##Java###Entering method with ()#1#en_US, logonMessages#

#1.5 #001A4BADDB88006500000AB90007FC0400046665B66EF7ED#1238486945323#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####33daafb01dcb11dec8d5001a4baddb88#SAPEngine_Application_Thread[impl:3]_22##0#0#Path##Java###Entering method with ()#1#en_US, logonLabels, logonPages# #1.5 #001A4BADDB88006500000ABA0007FC0400046665B66EF897#1238486945323#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####33daafb01dcb11dec8d5001a4baddb88#SAPEngine_Application_Thread[impl:3]_22##0#0#Path##Java###Entering method with ()#1#en_US, logonMessages#

#1.5 #001A4BADDB88006500000ABD0007FC0400046665B66FA0F9#1238486945354#com.sap.security.core.util.SecurityAudit#sap.com/com.sap.security.core.admin#com.sap.security.core.util.SecurityAudit#J2EE_ADMIN#765##inmumsap21_DBI_7392050#Guest#33daafb01dcb11dec8d5001a4baddb88#SAPEngine_Application_Thread[impl:3]_22##0#0#Info#1#/System/Security/Audit#Plain###J2EE_ADMIN | LOGIN.OK | USER.R3_DATASOURCE.J2EE_ADMIN | | IP Address=[]#

#1.5 #001A4BADDB88006500000ABE0007FC0400046665B66FA24C#1238486945354#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.imp.LogonUtils][md=doRedirect][cl=20331]#J2EE_GUEST#0####33df6aa01dcb11de9936001a4baddb88#SAPEngine_Application_Thread[impl:3]_22##0#0#Info##Plain###Redirect: /useradmin/userAdminServlet?gotoDefaultPage=#

#1.5 #001A4BADDB88006500000ABF0007FC0400046665B66FA463#1238486945354#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.imp.LogonUtils][md=doRedirect][cl=20331]#J2EE_GUEST#0####33df6aa11dcb11de98b4001a4baddb88#SAPEngine_Application_Thread[impl:3]_22##0#0#Info##Plain###redirecting to /useradmin/userAdminServlet?gotoDefaultPage=#

#1.5 #001A4BADDB8800600000008A0007FC0400046665B66FB382#1238486945370#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.imp.LogonUtils][md=doRedirect][cl=20331]#J2EE_GUEST#0####33e1dba01dcb11de9deb001a4baddb88#SAPEngine_Application_Thread[impl:3]_5##0#0#Info##Plain###Redirect: /logon/logonServlet?redirectURL=%2Fuseradmin%2FuserAdminServlet%3FgotoDefaultPage%3D#

#1.5 #001A4BADDB8800600000008B0007FC0400046665B66FB48D#1238486945370#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.imp.LogonUtils][md=doRedirect][cl=20331]#J2EE_GUEST#0####33e1dba01dcb11de9deb001a4baddb88#SAPEngine_Application_Thread[impl:3]_5##0#0#Info##Plain###redirecting to /logon/logonServlet?redirectURL=%2Fuseradmin%2FuserAdminServlet%3FgotoDefaultPage%3D#

#1.5 #001A4BADDB880061000000A70007FC0400046665B66FBEC0#1238486945370#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####33e1dba11dcb11de81b3001a4baddb88#SAPEngine_Application_Thread[impl:3]_13##0#0#Path##Java###Entering method with ()#1#en_US, logonLabels, logonPages# #1.5 #001A4BADDB880061000000A80007FC0400046665B66FBF43#1238486945370#com.sap.security.core.util#sap.com/com.sap.security.core.admin#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=ResourceBean][cl=22052]#J2EE_GUEST#0####33e1dba11dcb11de81b3001a4baddb88#SAPEngine_Application_Thread[impl:3]_13##0#0#Path##Java###Entering method with ()#1#en_US, logonMessages#

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8 Answers

  • avatar image
    Former Member
    Mar 31, 2009 at 08:35 AM

    In the J2EE Useradmin/EP logon screen, after entering valid user ID & password we are getting the same login page with the User ID field and password field empty, without showing any error messages.

    If we enter incorrect user ID or password it says "user authentication failed".

    This is happening for all user IDs (even for super administrator).

    If we enter the same user ID and password for 3 times the user account gets locked as expected.

    We are able login to the Visual administrator.

    I got the following message in defaultTrace file.

    Add comment
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  • avatar image
    Former Member
    Mar 31, 2009 at 08:41 AM

    Hi,

    this is comman error when there is problem in Login Module Stacks for Using Logon Tickets

    try adusting it as specified in below link

    http://help.sap.com/saphelp_nw70/helpdata/en/aa/bf503e1dac5b46e10000000a114084/frameset.htm

    Samrat

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    Former Member
    Mar 31, 2009 at 10:57 AM

    Hi Samrat,

    Thanks for reply.

    But can you please tell me which logon module I need to adjust, as there are many logon modules. I am getting this error for following URL.

    http:// <hostname>:50000/useradmin

    http:// <hostname>:50000/irj/portal

    So please suggest.

    Thanks,

    Harshal

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    • Former Member

      this adjustment will efect both the URLs

      please go through the url

      log into visual admin goto server ->service ->Security Provider ->Policy Configuration

      see below are in this sequence

      Login Modules Flag

      EvaluateTicketLoginModule SUFFICIENT

      BasicPasswordLoginModule REQUISITE

      CreateTicketLoginModule OPTIONAL

  • avatar image
    Former Member
    Mar 31, 2009 at 02:05 PM

    Hi,

    Still having the same problem.

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    • Former Member

      Did u set the language for the user with which you are trying to login.Plz check whether you have selected the language for the user or not in UME.After selecting the user plz try to login .You will be able to login then.

  • avatar image
    Former Member
    Apr 01, 2009 at 09:34 AM

    Hello,

    Please help me to solve this issue.

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    • Former Member

      Hi,

      Check the expiry date of your portal certifcate in 'Strustsso2' I think this might be due to the expired portal certificate. If the certificate date is expired then you need to delete the certificates in the portal and then recreate it and re import in the backend system.

      Regards,

      Vamshi.

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    Former Member
    Apr 01, 2009 at 11:55 AM

    after doing changes have you restarted the EP system?

    Samrat

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    Former Member
    Apr 02, 2009 at 09:03 AM

    Hi,

    Yes I had restart my EP System but still problem is there.

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    Former Member
    Aug 12, 2010 at 08:36 AM

    Thanks.

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