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author's profile photo Former Member
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Former Member

Navigation buttons

Posted on Mar 31, 2009 at 06:50 AM 10 Views

Hi all

The navigation buttons for a certain user are greyed out all of a sudden. Can anyone tell me how and where to remedy this please?

Regards

Danie

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6 Answers

  • author's profile photo Jeyakanthan A
    Jeyakanthan A
    Posted on Mar 31, 2009 at 06:54 AM
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    hi,

    Can you explain your problem detailed ?

    Jeyakanthan

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 31, 2009 at 07:02 AM
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    Hi

    The user takes orders over the phone (Sales Orders A/R). She has full authorization for this. When she logged on this morning and opened the sales order window the navigation buttons ('First record', 'Next Record', 'Previous record', 'Last Record') were greyed out. Also when the window opens the 'Find' record button is greyed out. When you CTRL+F the 'add' button on the sales order changes to 'Find' but the 'Add record' icon next to the navigation buttons stays greyed out.

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 31, 2009 at 07:12 AM
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    Check if this user is in the right database with right license.

    Thanks,

    Gordon

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  • author's profile photo Jeyakanthan A
    Jeyakanthan A
    Posted on Mar 31, 2009 at 07:17 AM
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    hi,

    Check whether anyone changed authorization of sales order ?

    Jeyakanthan

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 31, 2009 at 07:54 AM
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    Hi

    The user is in the correct database. All of the windows to which she has access has this problem - eg BP master data etc.

    Regards

    Danie

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 31, 2009 at 01:09 PM
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    problem corrected itself - have no idea what caused it.

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