GRC / Password Self Service - Change email text ( #_!PWD_RESET_USER_PASSWOR

[Former Member]

Hi there,

We have implemented SAP GRC Access controls on a Java WebAS. The particular component of AE (Access Enforcer), that we want to change is the system generated

email by PSS (password self service), that is sent out to the Administrator when using PSS.

An example email would look something like this:

"This is to inform you that your password has been reset. Please find the information below.

User ID: USER1

Password: 12345

SAPSystem: PM9"

We would like to take OUT the "SAPSystem" part above so that the User ID and Password are only shown.

We have looked inside the file "AE_init_clean_and_insert_data.xml" and can see where the email text is:

<VIRSA_AE_MESSAGE MSGCODE="1034" MSGLOCALE="en" MSGTYPE="success" MSGDESC="This is to inform you that your password has been reset. Please find the information below. &lt;br&gt; #_!PWD_RESET_USER_PASSWORD#_!"/>

I can see the "placeholder / variable" called "#_!PWD_RESET_USER_PASSWORD#_!" that is obvioulsy used for the current username / password and SAPSystem text.

Where can I customize what goes into the #_!PWD_RESET_USER_PASSWORD#_! as runtime?

Any help in this regard would be greatly appreciated.

Kind regards

Lynton

[hkaur · Accepted solution]

Hi Lynton,

There is no way that you can edit this information although suppressing these mails is still possible(just in case it helps) by following SAP Note : 1253720.

Regards

Harleen

SAP GRC RIG

[former_member515935]

Wondering if this has changed with version 10?

[Former Member]

Hi Lynton,

There is no way to change the email generated from PSS even though it shows up in the initial data files. Most of the email structure is hard coded in the program.

Regards,

Alpesh