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Former Member

sap stop responding

Dear Team,

My team told me that SAP Development is not working .I checked via GUI . Its not connecting.

Than i login in development server with SIDADM.

I check #ps -ef|grep sap and #ps -ef|grep ora

its showing all process .So many process is running. At that time what should i check perticulerlly..? what process.?why our SAP stop?

then at last

I want to stop SAP.

sapdev:devadm 3> stopsap

Checking DEV Database


It stuck here.

At last I reboot my development server and then Start Oracke and SAP.

Now its working. But I want to check why my SAP was stop.?

In with file should i monitor ? Or witch file system to check the log.



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3 Answers

  • Best Answer
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    Former Member
    Mar 31, 2009 at 06:03 PM


    Since you said that you saw all the process was running in your system when you checked with the ps -ef | grep ora/sap, this says that SAP was running but no dialog work process was available for the users to logon and hence the system was not available through SAPGUI.

    Under these circumstances you should check the workprocess utilization through OS level programs.

    Goto the profile directory /usr/sap/<sid>/SYS/profile and then execute the command..

    dpmon pf=<instance profile>

    Then type in 'm' and 'p' to get the list of work process as same as SM50 through SAPGUI.

    Normally these stale situations might occur due to some background jobs utilising all the workprocess by starting never ending Dialog steps making all the dialog work process engaged. In this situation you can try canceling the work processes which makes the system to hang using the option provided in the table.

    This can be achieved without stopping the system, you can do this in case of Production systems.

    Since you have restarted the system you can check for error messages under the work directory in file ending with dev_w*.old.



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    Former Member
    Mar 29, 2009 at 12:52 PM


    Go to work folder in your OS system level and check for dv_w0 logs.

    It will give you what the error is and why SAP stopped


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    • Former Member

      Thanks for your reply.

      I check in dev_w0 log

      sapdev :/usr/sap/DEV/DVEBMGS00/work#more dev_w0


      trc file: "dev_w0", trc level: 1, release: "700"






      M sysno 00

      M sid DEV

      M systemid 274 (HP (IA-64) with HP-UX)

      M relno 7000

      M patchlevel 0

      M patchno 146

      M intno 20050900

      M make: single threaded, Unicode, 64 bit, optimized

      M pid 5349



      M Sun Mar 29 10:49:00 2009

      M kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)

      M length of sys_adm_ext is 576 bytes

      M ***LOG Q01=> ThInit, WPStart (Workproc 0 1 5349) [thxxhead.c 1281]

      M ThInit: running on host sapdev

      M calling db_connect ...

      C Oracle Client Version: ''

      C Client NLS settings: AMERICAN_AMERICA.UTF8

      C Logon as OPS$-user to get SAPSR3's password

      C Connecting as /@DEV on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

      C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

      C 0 UTF8 1 0x6000000003568f70 0x6000000003570910 0x60000000035810e8

      C Attaching to DB Server DEV (con_hdl=0,svchp=0x6000000003581018,srvhp=0x6000000003583388)


      C Sun Mar 29 10:49:01 2009

      C Starting user session (con_hdl=0,svchp=0x6000000003581018,srvhp=0x6000000003583388,usrhp=0x6000000003571128)


      C Sun Mar 29 10:49:02 2009

      C Now '/@DEV' is connected (con_hdl 0, nls_hdl 0).

      C Got SAPSR3's password from OPS$-user

      C Disconnecting from connection 0 ...

      C Closing user session (con_hdl=0,svchp=0x6000000003581018,usrhp=0x6000000003571128)

      C Now I'm disconnected from ORACLE

      C Connecting as SAPSR3/<pwd>@DEV on connection 0 (nls_hdl 0) ... (dbsl 700 250407)

      C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

      C 0 UTF8 1 0x6000000003568f70 0x6000000003570910 0x60000000035810e8

      C Starting user session (con_hdl=0,svchp=0x6000000003581018,srvhp=0x6000000003583388,usrhp=0x6000000003571128)

      C Now 'SAPSR3/<pwd>@DEV' is connected (con_hdl 0, nls_hdl 0).

      C Database NLS settings: AMERICAN_AMERICA.UTF8

      C DB instance DEV is running on sapdev with ORACLE version since MAR 29, 2009, 10:48:28

      B Connection 0 opened (DBSL handle 0)

      B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

      B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20090329 104900 sapdev

      M db_connect o.k.

      M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,*.i



      I Sun Mar 29 10:49:10 2009

      I MtxInit: 0 0 0

      M SHM_PRES_BUF (addr: 0xc00000002c800000, size: 15000000)

      M SHM_ROLL_AREA (addr: 0xc00000002e000000, size: 134217728)

      M SHM_PAGING_AREA (addr: 0xc000000036000000, size: 67108864)

      M SHM_ROLL_ADM (addr: 0xc000000013007000, size: 2672386)

      M SHM_PAGING_ADM (addr: 0xc000000010680000, size: 656416)

      M ThCreateNoBuffer allocated 560152 bytes for 1000 entries at 0xc000000193002000

      M ThCreateNoBuffer index size: 3000 elems

      M ThCreateVBAdm allocated 12176 bytes (50 server) at 0xc00000000dc7d000

      X EmInit: MmSetImplementation( 2 ).

      X MM global diagnostic options set: 0

      X <ES> client 0 initializing ....

      X Using implementation std

      X <ES> Info: use normal pages (no huge table support available)

      X ES initialized.

      B db_con_shm_ini: WP_ID = 0, WP_CNT = 16, CON_ID = -1

      B dbtbxbuf: Buffer TABL (addr: 0xc00000019f000110, size: 100000000, end: 0xc0000001a4f5e210)

      B dbtbxbuf: Buffer TABLP (addr: 0xc0000001a5000110, size: 51200000, end: 0xc0000001a80d4110)

      B dbexpbuf: Buffer EIBUF (addr: 0xc00000003d000120, size: 30720000, end: 0xc00000003ed4c120)

      B dbexpbuf: Buffer ESM (addr: 0xc000000011000120, size: 4194304, end: 0xc000000011400120)

      B dbexpbuf: Buffer CUA (addr: 0xc00000019a2ae120, size: 10240000, end: 0xc00000019ac72120)

      B dbexpbuf: Buffer OTR (addr: 0xc000000011800120, size: 4194304, end: 0xc000000011c00120)

      M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

      B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:700.08]):

      B max_blocking_factor = 5, max_in_blocking_factor = 5,

      B min_blocking_factor = 5, min_in_blocking_factor = 5,

      B prefer_union_all = 0, prefer_join = 0,

      B prefer_fix_blocking = 0, prefer_in_itab_opt = 1,

      B convert AVG = 0, alias table FUPD = 0,

      B escape_as_literal = 1, opt GE LE to BETWEEN = 0,

      B select * =0x0f, character encoding = STD / <none>:-,

      B use_hints = abap->1, dbif->0x1, upto->2147483647, rule_in->0,

      B rule_fae->0, concat_fae->0, concat_fae_or->0


      S Sun Mar 29 10:49:11 2009

      S *** init spool environment

      S initialize debug system

      T Stack direction is downwards.

      T debug control: prepare exclude for printer trace

      T new memory block 0x60000000038fe390


      S Sun Mar 29 10:49:12 2009

      S spool kernel/ddic check: Ok

      S using table TSP02FX for frontend printing

      S 2 spool work process(es) found

      S frontend print via spool service enabled

      S printer list size is 150

      S printer type list size is 50

      S queue size (profile) = 300

      S hostspool list size = 3000

      S option list size is 30

      S found processing queue enabled

      S found spool memory service RSPO-RCLOCKS at 0xc00000019ac74080

      S doing lock recovery

      S setting server cache root

      S found spool memory service RSPO-SERVERCACHE at 0xc00000019ac74670

      S using messages for server info

      S size of spec char cache entry: 297032 bytes (timeout 100 sec)

      S size of open spool request entry: 2272 bytes

      S immediate print option for implicitely closed spool requests is disabled


      A -PXA --



      A Sun Mar 29 10:49:15 2009

      A PXA: Locked PXA-Semaphore.

      A System page size: 4kb, total admin_size: 37628kb, dir_size: 12488kb.

      A Attached to PXA (address 0xc0000001a9000000, size 1000000K, 3 fragments of 320792K )

      A abap/pxa = shared unprotect gen_remote


      A -PXA --



      A Sun Mar 29 10:49:16 2009

      A ABAP ShmAdm attached (addr=0xc0000000935b6000 leng=20955136 end=0xc0000000949b2000)

      A >> Shm MMADM area (addr=0xc000000093aadeb0 leng=242176 end=0xc000000093ae90b0)

      A >> Shm MMDAT area (addr=0xc000000093aea000 leng=15499264 end=0xc0000000949b2000)

      A RFC Destination> destination sapdev_DEV_00 host sapdev system DEV systnr 0 (sapdev_DEV_00)

      A RFC Options> H=sapdev,S=00,d=2,

      A RFC FRFC> fallback activ but this is not a central instance.


      A RFC rfc/signon_error_log = -1

      A RFC rfc/dump_connection_info = 0

      A RFC rfc/dump_client_info = 0

      A RFC rfc/cp_convert/ignore_error = 1

      A RFC rfc/cp_convert/conversion_char = 23

      A RFC rfc/wan_compress/threshold = 251

      A RFC rfc/recorder_pcs not set, use defaule value: 2

      A RFC rfc/delta_trc_level not set, use default value: 0

      A RFC rfc/no_uuid_check not set, use default value: 0

      A RFC rfc/bc_ignore_thcmaccp_retcode not set, use default value: 0

      A RFC Method> initialize RemObjDriver for ABAP Objects

      M ThrCreateShObjects allocated 33276 bytes at 0xc00000000dcc8000

      N SsfSapSecin: putenv(SECUDIR=/usr/sap/DEV/DVEBMGS00/sec): ok


      N =================================================


      N ===...SSF Security Toolkit name SAPSECULIB .

      N ===...SSF trace level is 0 .

      N ===...SSF library is /usr/sap/DEV/DVEBMGS00/exe/ .

      N ===...SSF hash algorithm is SHA1 .

      N ===...SSF symmetric encryption algorithm is DES-CBC .


      N Sun Mar 29 10:49:17 2009

      N ===...completed with return code 5.

      N =================================================


      N Sun Mar 29 10:49:18 2009

      N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.

      N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.

      M JrfcVmcRegisterNativesDriver o.k.

      W =================================================

      W === ipl_Init() called

      W ITS Plugin: Path dw_gui

      W ITS Plugin: Description ITS Plugin - ITS rendering DLL

      W ITS Plugin: sizeof(SAP_UC) 2

      W ITS Plugin: Release: 700, [7000.0.146.20050900]

      W ITS Plugin: Int.version, [33]

      W ITS Plugin: Feature set: [16]

      W ===... Calling itsp_Init in external dll ===>

      W === ipl_Init() returns 0, ITSPE_OK: OK

      W =================================================

      N VSI: WP init in ABAP VM completed with rc=0

      E Enqueue Info: rdisp/wp_no_enq=1, rdisp/enqname=<empty>, assume sapdev_DEV_00

      E Replication is disabled

      E EnqCcInitialize: local lock table initialization o.k.

      E EnqId_SuppressIpc: local EnqId initialization o.k.

      E EnqCcInitialize: local enqueue client init o.k.


      S Sun Mar 29 10:49:24 2009

      S found spool memory service RSPO-ACTIONS at 0xc00000019ac7e3c0


      B Sun Mar 29 10:49:26 2009

      B table logging switched off for all clients


      B Sun Mar 29 10:49:31 2009

      B dbmyclu : info : my major identification is 3232238359, minor one 0.

      B dbmyclu : info : Time Reference is 1.12.2001 00:00:00h GMT.

      B dbmyclu : info : my initial uuid is 49CF04E704D714E5E1000000C0A80B17.

      B dbmyclu : info : current optimistic cluster level: 0

      B dbmyclu : info : pessimistic reads set to 2.


      M Sun Mar 29 10:49:34 2009

      M SecAudit(RsauShmInit): WP attached to existing shared memory.

      M SecAudit(RsauShmInit): addr of SCSA........... = 0xc00000000b2f8000

      M SecAudit(RsauShmInit): addr of RSAUSHM........ = 0xc00000000b2f8770

      M SecAudit(RsauShmInit): addr of RSAUSLOTINFO... = 0xc00000000b2f87b0

      M SecAudit(RsauShmInit): addr of RSAUSLOTS...... = 0xc00000000b2f87bc


      A Sun Mar 29 10:54:40 2009


      A ** RABAX: level LEV_RX_PXA_RELEASE_MTX entered.

      A ** RABAX: level LEV_RX_PXA_RELEASE_MTX completed.

      A ** RABAX: level LEV_RX_COVERAGE_ANALYSER entered.

      A ** RABAX: level LEV_RX_COVERAGE_ANALYSER completed.

      A ** RABAX: level LEV_RX_ROLLBACK entered.

      A ** RABAX: level LEV_RX_ROLLBACK completed.

      A ** RABAX: level LEV_RX_DB_ALIVE entered.

      A ** RABAX: level LEV_RX_DB_ALIVE completed.

      A ** RABAX: level LEV_RX_HOOKS entered.

      A ** RABAX: level LEV_RX_HOOKS completed.

      A ** RABAX: level LEV_RX_STANDARD entered.

      A ** RABAX: level LEV_RX_STANDARD completed.

      A ** RABAX: level LEV_RX_STOR_VALUES entered.

      A ** RABAX: level LEV_RX_STOR_VALUES completed.

      A ** RABAX: level LEV_RX_C_STACK entered.


      A Sun Mar 29 10:54:41 2009

      A ** RABAX: level LEV_RX_C_STACK completed.

      A ** RABAX: level LEV_RX_MEMO_CHECK entered.

      A ** RABAX: level LEV_RX_MEMO_CHECK completed.

      A ** RABAX: level LEV_RX_AFTER_MEMO_CHECK entered.

      A ** RABAX: level LEV_RX_AFTER_MEMO_CHECK completed.

      A ** RABAX: level LEV_RX_INTERFACES entered.

      A ** RABAX: level LEV_RX_INTERFACES completed.

      A ** RABAX: level LEV_RX_GET_MESS entered.

      A ** RABAX: level LEV_RX_GET_MESS completed.

      A ** RABAX: level LEV_RX_INIT_SNAP entered.

      A ** RABAX: level LEV_RX_INIT_SNAP completed.

      A ** RABAX: level LEV_RX_WRITE_SYSLOG entered.

      A ** RABAX: level LEV_RX_WRITE_SYSLOG completed.

      A ** RABAX: level LEV_RX_WRITE_SNAP entered.

      A ** RABAX: level LEV_SN_END completed.

      A ** RABAX: level LEV_RX_SET_ALERT entered.

      A ** RABAX: level LEV_RX_SET_ALERT completed.

      A ** RABAX: level LEV_RX_COMMIT entered.

      A ** RABAX: level LEV_RX_COMMIT completed.

      A ** RABAX: level LEV_RX_SNAP_SYSLOG entered.

      A ** RABAX: level LEV_RX_SNAP_SYSLOG completed.

      A ** RABAX: level LEV_RX_RESET_PROGS entered.

      A ** RABAX: level LEV_RX_RESET_PROGS completed.

      A ** RABAX: level LEV_RX_STDERR entered.

      A Sun Mar 29 10:54:41 2009


      A ABAP Program SAPLCRFC .

      A Source LCRFCU20 Line 22.

      A Error Code RAISE_EXCEPTION.

      A Module $Id: //bas/700_REL/src/krn/runt/abfunc.c#16 $ SAP.

      A Function ab_jfune Line 2561.

      A ** RABAX: level LEV_RX_STDERR completed.

      A ** RABAX: level LEV_RX_RFC_ERROR entered.

      A ** RABAX: level LEV_RX_RFC_ERROR completed.

      A ** RABAX: level LEV_RX_RFC_CLOSE entered.

      A ** RABAX: level LEV_RX_RFC_CLOSE completed.

      A ** RABAX: level LEV_RX_IMC_ERROR entered.

      A ** RABAX: level LEV_RX_IMC_ERROR completed.

      A ** RABAX: level LEV_RX_DATASET_CLOSE entered.

      A ** RABAX: level LEV_RX_DATASET_CLOSE completed.

      A ** RABAX: level LEV_RX_RESET_SHMLOCKS entered.

      A ** RABAX: level LEV_RX_RESET_SHMLOCKS completed.

      A ** RABAX: level LEV_RX_ERROR_SAVE entered.

      A ** RABAX: level LEV_RX_ERROR_SAVE completed.

      A ** RABAX: level LEV_RX_ERROR_TPDA entered.

      A ** RABAX: level LEV_RX_ERROR_TPDA completed.

      A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI entered.

      A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI completed.

      A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.

      A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP completed.

      A ** RABAX: level LEV_RX_END entered.

      A ** RABAX: level LEV_RX_END completed.

      A ** RABAX: end no http/smtp


      A Exception condition "DESTINATION_NOT_OPEN" raised..

      How I analyses that what was the error.



  • avatar image
    Former Member
    Mar 29, 2009 at 06:03 PM


    Please check dev_disp , dev_w0 files from your ../work directory. Please check your syslog for your unix system. It might have some information if it is related with the unix.

    Hope this helps.

    Manoj Chintawar

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