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sort 2 in CM

Hi experts,

What's the use of sort 2? For self-developed report? U know, when searching a customer, I can use sort 1 as search term, or part of the customer's name as name, etc. But sort 2 cannot be used as search term to search a customer.

Pls advise. Thx.

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    author's profile photo Former Member
    Former Member
    Posted on Mar 29, 2009 at 07:15 AM


    You can use both the SORT1 and SORT2 while searching for the customer

    You can, for example, enter the significant part of a name, or an

    identifier used within an organization for organizational assignment.

    For the firm "Karl Hechinger & Sons p.l.c." you maintain 'Hechinger',

    for example, as the first search term.

    You maintain your name abbreviation that is used within your firm as the

    second search term, so that you can later easily identify the data you


    This is from F1 help which describes the functionality of SORT2


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    • Former Member Cathy L


      This option is provided even u have maintained sort1 and sort2 u search the customer using either of them

      how can I later easily identify the data you entered after sort 2 is maintained?

      your ultimate goal is to identify the customer whether it is from SORT1 or SORT2

      Just read the above post i hope it will make it clear

      Suppose i have created a customer "nokia mobiles"

      in SORT1 i will maintain it as NOKIA and in SORT2 as NM

      and for that while searching the customer you have to select CUSTOMERS BY ADDRESS ATTRIBUTES



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