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Dunning/Accounting Clerk

In printing a Dunning letter the Dunning Clerk/Accounting Clerk is displaying correctly but the telephone and fax numbers will not populate. I have created my Dunning Clerks, assigned them to customers and they are carrying over to Dunning correctly. I've looked in IMG but cannot find a place that assigns telephone and fax numbers to accounting clerks. Does anyone know where I might find this setting?

Thanks,

Jeff

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    author's profile photo Former Member
    Former Member
    Posted on Mar 27, 2009 at 07:03 PM

    Hello Jeff,

    This is done in Vendor master, but maybe it's suppressed.

    Financial Accounting - Accounts Receivable and Accounts Payable -

    Vendor Accounts - Master Records - Preparations for Creating Vendor Mas

    Master

    -> check Screen layout for 'Account Clerk' under Company Code -

    Correspondence:

    - Define Account Groups with Screen Layout (Vendors) -> I think it's "suppressed " in your case

    - Define Screen Layout per Company Code (Vendors)

    - Define Screen Layout per Activity (Vendors)

    -> Change customizing for Account group:

    - Define Account Groups with Screen Layout (Vendors)

    'Account Clerk' -> change to "optional"

    Vendor Master FK03:

    -> Company Code Data

    -> Correspondence:

    Acctg clerk -> REGUH-BUSAB should now be displayed

    Acct w/ vendor

    Hope this helps.

    Edited by: Lucas Michel on Mar 27, 2009 8:03 PM

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 29, 2009 at 06:04 PM

    Can you please check your dunning forms.

    Check how your forms are configured to get this information.

    BR,

    Venkat

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