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Former Member
Mar 26, 2009 at 03:19 PM

Email-Links in WebUI shall open new Outlook mail

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Hello,

we use CRM WebUI but by now we do not use the groupware integration.

It is by now not an requirement to create emails directly in CRM.

Is there a posibility to open only a new empty Outlook email if the user clicks on a mailadress in CRM WebUI? Like mailto-Links in the WWW -> the email adress shall be copied to the new outlook email.

At the moment a new CRM mail opens if the user has the authorization or nothing happens if he do not have the authorization. This is not our desired behaviour.

Thank you

Best regards

Manfred