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PI 7.1 Messages stuck into the Queue of the Adapter Engine

Hi Gurus,

we run SAP PI 7.1. We have the problem that 6115 Entrys stuck into the Queue of the Adapter Engine.

We find the situation in -> mdt/Systatus -> Engine Status -> Queue Information -> DispatchDisp

How can we bring them to run?

Does anybody have a idea?

Best regards,

Sven

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2 Answers

  • Best Answer
    Mar 26, 2009 at 09:53 AM

    Hi Sven,

    I would require more information in oder to provide advice, e.g., are the stuck messages EOIO?

    The PI Troubleshooting Guide has extensive help on unblocking AE queues

    [#1060264 PI Troubleshooting Guide 7.1 |http://service.sap.com/sap/support/notes/1060264]

    Regards

    Kenny

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    • Former Member Former Member

      Hi Sven, (nice name by the way)

      you should ask your basis team, wether a restart job for all messages exist, which are "to be delivered". The configuration in the CC is only used directly after the message failed. A retry job will start all failed messages again and process those as often as the setting is set to (Retries = 3 and 5 minutes tiem between).

      If the reason for the delivery failure is clear, you should enlarge the table space if possible. Afterwards, all you have to do is wait, because all messages should be processed in time.

      If you can't enlarge the table space it might be necessary to manually stop all stuck messages in message monitoring. This migth be quite a job to do with >1500 messages. The sending application has to resend all the data that would be lost this way.

      Best Regards

      Sven

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    Former Member
    Mar 26, 2009 at 08:16 AM

    Hi Sven,

    How to Analyze Stopped Queues in XI ccBPM

    /people/henrike.kaiser/blog/2009/02/03/how-to-analyze-stopped-queues-in-xi-ccbpm

    XI Asynchronous Message Processing: Understanding XI Queues -Part I

    /people/sap.india5/blog/2006/01/03/xi-asynchronous-message-processing-understanding-xi-queues-part-i

    Go to SMQ1 and SMQ2 and delete if there are any jobs in the queue.

    Regards

    joel

    Edited by: joel trinidade on Mar 26, 2009 1:49 PM

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    • Former Member

      Hi Joel,

      it's not a problem which you can see on the ABAP Stack! It's only visible in the mdt, like i wrote!