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Former Member

Service Desk Report

Posted on Mar 26, 2009 at 07:58 AM 8 Views

Hi Experts,

Can anyone guide me how can i create standard reports form Solution reporting functionality of solution manager system..

Thanks

Suveer

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Mar 26, 2009 at 08:15 AM
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    Hi,

    use transaction SOLAR_EVAL.

    /cheers

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    • Former Member
      Mar 26, 2009 at 01:01 PM

      Hi,

      We are trying to generate report from service desk standard transaction CRM_DNO_MONITOR, But there all other thing are available except first response time & date the values are zero..so can you help me how can i update them..

      thanks

      suveer singh

  • author's profile photo Former Member
    Former Member
    Posted on Aug 13, 2009 at 03:12 PM
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    issue resolved.

    thanks

    suveer

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