Cloud Workflow Substitution - future availability

[tobias_mitter2]

Hi all,

we are considering to use Cloud Platform Workflow as our new standard workflow engine for HR processes.

One big issue is the problem of substiutions. It seems this functionality is still missing. If you know workflows, you know that this is number one function that a workflow needs and the business asks for fist.

Anyone can share some insight if this will be made available in the future?

It would actually be not very diffucult to develop (small app for managing substitutions, use of the workflow api to change the task recipients), BUT: we can't change the way the workflow engine checks for the recipients. So the only possibility that comes to mind is to check every single workflow and every single task therein if the user exists as a recipient and exchange him. This needs to be done after every substitution change.

Thanks for any input on this topic.

Best regards,

Tobias

[ch_loos · Accepted solution]

Hi Tobias,

Substitution is on our roadmap, but we can't give a specific timeline at this point.

However, we plan to support more advanced task queries soon, so that you can query for all task instances with a given receipient.

With this query, you can find all tasks where a certain user is assigned, and can then update the receipient list or assign another user directly using the REST API.

Regards,

Christian

[sasi_reddy7 · Accepted solution]

Hi @Christian Loos

Do you have a date planned on when the Manage Substitution app will be delivered for the SAP Cloud Workflow?

Thanks

Sasi

[ACurtis]

Hi Christian

How about Forwarding SCP workitems? It's not available from the MyInbox we have on SCP.

Thanks ... Andy

[tobias_mitter2]

Hi Christian,

thanks for your answer. That sounds great, also the second part. I was quite unhappy when I found out there was no api method or filter to query for the user (in a process or task). That would give us the chance to create a small version of this ourselfs. At the moment you would need to go looping over all tasks in all workflows to find out where this user is participating, which is possibly not working performance wise.

Best regards,

Tobias