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Former Member

credit memo billing document

Today we came to know that system not generating the credit memo billing doc # & accounting doc # for those credit memo order raised on 24th march. approx 42 credit memo order raised.

Actually once the credit memo order created in the system w.r.t original sale billing doc # then system will automatically generate the corresponding credit memo billing doc & accounting doc thru system batch job but here for those 42 credit memo order raised yesterday the corresponding credit billing doc not generated till now by the system automatically.

Can anyone suggest the cause

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3 Answers

  • Best Answer
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    Former Member
    Mar 26, 2009 at 05:57 AM

    Hi,

    Goto SM37, Give the JOB name and user name as * and execute.

    Check the job and then click on Job Log to see the log of the job.

    you can also check on the spool icon if you see a page like icon next to the job

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    • Former Member Former Member

      The batch job administrator can help in showing you the processing log of the batch job that will have the list of errors. If there are any run time errors the ABAP developer can help in resolving them. If there are any data errors you need to check the completeness of the data.

      Hemant

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    Former Member
    Mar 26, 2009 at 05:02 AM

    Hi,

    It may because the respective credit memo order has billing block.

    Check billing block on tab "item overview" screen.

    cheers,

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    Former Member
    Mar 26, 2009 at 05:37 AM

    Please check the processing log of the batch job.Whether the job started and whether it has any errors would provide clues on why it did not work.

    Hemant

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