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CRM service order does not create purchase requisition

Dear experts,

CRM 5.0

We have a scenario where saving a released service order should create a purchase requisition in ECC and update the document flow. I have performed the following steps and still the PR isn't getting created.

1. Configuration in CRM and ECC for integration of service processes with logistics and maintaining the purchasing document types.

2. Maintaining standard pruchase groups in ECC table V_TMW01

3. Assigning standard purchase org to the plant

4. Making sure correct RFC destination is assigned to the logical system.

Am I by any chance missing some middleware steps as saving the service order does not even trigger anything in the system?

Thanks

Ritwik

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Mar 30, 2009 at 07:26 AM

    Hi Ritwik,

    Just check the following activities are maintained or not

    1) You have created the subscription in SMOEAC with Site , Replication object and Service Order

    Process type in the criteria value.

    2) You have maintained the customizing entry in CRM in spro for the following combination in logiistics

    Integration for Trans.Type Item Cat. Service Organization Org Unit (Service) Log. Scen.

    Regards

    Pavan.A

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