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Former Member
Mar 25, 2009 at 10:10 PM

Unable to add serial number to 'release only' item

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Hi,

I have an item that has been setup to manage serial numbers on 'release only'.

I have 10 items in stock in '01' warehouse with no serial numbers. I want to Goods Issue these out as they are not in stock.

I go into Serial Number Management, choose the option 'Complete' to add serial numbers, have selected all the tick boxes under Purchasing, Sales & Stock Posting, the next screen shows me rows that I can add serial numbers against.

The problem is: all the rows that are being displayed, none of them are for the '01' warehouse, therefore I cannot get to these items to be able to add the serial numbers.

The setup of the item has not changed - it has always been set to manage 'on release' only.

Any ideas on how to add these serial numbers? Or how to remove these items from stock?

Thanks,

Rachel