An invalid argument was encountered

[Former Member]

Hi, I am trying to install Xcelsius on my Dell D600 Laptop.

1.6MHZ processor, plenty of Memory.

Windows XP

Every time I load Xcelsius Present 2008, and I have tried 3 times now, rebooting machine after each try,

When I try to open the program, I get a MS Windows XP error message, saying

u2018An invalid argument was encounteredu201D

With a click u2013 box saying u201COKu201D.

I click the OK and the box goes away, but Xcelsius still does not open. What am I doing wrong?

please tell me what to do, to open the program

thanks

Scott Olson

[Former Member]

thanks margret

[Former Member]

margret,

that's it! I am upgrading this week,

thanks much, I'll award points

ScottO

[Former Member]

Hi Scott,

I think you may need to upgrade your Office. This link describes similar problem, hope it's helpful

http://myxcelsius.com/2008/07/30/office-xp-application-error-while-installing-or-upgrading-to-xcelsi...

Margaret

[Former Member]

A sales person from Xcelsius directed me to a ftp site, and I downloaded the file.

But when I run the file, the MS installer seems to hang up,

I get the following messages

MS prompt asks for language, I select English,

MS installer then has a click box with the following text:

u201COffice XP Application: Excel, Word, Outlook, or Powerpoint must be pre-installed, Higher Versions work fineu201D

I click OK,

And then another box opens up, and says,

u201CInstallation ended prematurely because of an erroru201D.

There is an OK box, I click OK, and the installer ends.

I am frustrated, yes. I also asked for an installation disk. This process works on another PC - another member of the family. It is just a problem with this Dell D600 Laptop.

I appreciate the help trying to solve, but it isn't quite fixed yet

Regards,

ScottO

[Former Member]

margret, I have deleted that line and each time I do, and reload Xcelcius, the line seems to magically re appear the next time I go to the file and open it.

I have asked an Xcelcius sales person to send me a disc to load the program.

thanks for your help,

ScottO

[Former Member]

Hi Scott,

that's normal, but have you been able to start Xcelsius after deleting the key, or you still see the same message?

I hope the sales person helps - I think you need to install different version of MFC dlls, but I need to dig more to find out details. Hopefully reinstallation will fix the problem.

Margaret

[Former Member]

Margret, thanks for the help, I do have administrator priveleges; this is a personal pc with no enterprise or Corporate Pc applications on it.

Regarding your suggestion,

HKEY_CURRENT_USER\Software\Business Objects\Xcelsius\Recent File List

I did a file search for HKEY and Xcelsius, but could not find any file like this,

where is it located? Should it be in the c drive with a xcelsius file extension?

what is regedit?

Sorry, I am just a new user, not a MS expert,

thanks,

ScottO

[Former Member]

Hi Scott,

please press windows button "Start",select menu "Run", in the dialog type "regedit" (without quotes), press OK. It will open the registry editor. In the tree on the left find HKEY_CURRENT_USER\Software\Business Objects\Xcelsius\Recent File List key, and delete it, then close the registry editor and start Xcelsius. Please let me know if it helps.

Margaret

[Former Member]

Do you have administrator privileges? Do you have several accounts on your laptop?

[Former Member]

It's the first time I hear about the issue, seems to be related to the MFC dlls version and long file paths

http://connect.microsoft.com/VisualStudio/feedback/ViewFeedback.aspx?FeedbackID=213556) . I searched online for the error message; some people report successful results from deleting recent file list from the registry, others from doing system restore. I would try to delete the recent file list:

open regedit and delete the key

HKEY_CURRENT_USER\Software\Business Objects\Xcelsius\Recent File List

Please tell us if it helps.

Margaret