Hi gurus,how are you? I´m new to CRM and I´m having trouble in exchanging the customers I have in R3 to CRM. Let me please explain my problem:
Through transaction R3AS I have set the following filters in the object CUSTOMER_MAIN:
KNA1 KUNNR Between L and H (Low <= x <= High) 0000090001 0000099000
KNA1 KUNNR Between L and H(Low <= x <= High) 0000220000 0000250000
KNA1 KUNNR Between L and H(Low <= x <= High) 0000600000 0001000000
KNA1 KUNNR Between L and H(Low <= x <= High) 0000100000 0000105100
KNA1 KUNNR Between L and H (Low <= x <= High) 0000000001 0000039999
KNVV VKORG Equality (= Low) LX01
KNVP VKORG Equality (= Low) LX01
KNVV VKORG Equality (= Low) LN01
KNVP VKORG Equality (= Low) LN01
The fields corresponding to KNA1 refer to number ranges and the fields of the KNVP and KNVV refers to sales organization.
My problem is that in spite of having specified which sales organization customers' I need to exchange, when I monitor said object I see that I have several customers with errors because R3 is sending customers of other sales organization which have not even been customized in CRM.
Can you please help me solve this problem so that I can pass the customers I need? Award points will be given =)
Thanks in advanced,
Lorena