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Former Member
Mar 24, 2009 at 09:26 PM

Can't login using new user account created in SP01 PL01

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I have a demo site which I have used for a while and just upgraded to SP01 PL01.

I created a new Business Partner and two users, assigned an email address and pre-assigned a web password before synch.

The accounts seem to be created properly yet I cannot log in using the email address as user and the password I specified

BP synch field is email address, Password alogorithm is Webtools User ID ( but irrelevant in this case as I specified the web password )

Active and Approved settings for the user in webtool make no difference.

I tried generating a forgotten password e-mail and this confirms the initial passwords I set but I still cannot log in as either of these users.

What could be wrong here ? - I clearly have the right credentials and other users created before can still log in correctly