Hi
We are unable to drag drop any of the file formats (.msg or .pdf or .txt or .doc documents) on Archive link - store documents from Outlook directly.These need to be saved on desktop and drag dropped.
Steps for Reconstruction
1. Open a document - Tcode - va03
2. Enter document number
3. Click on Services for this object icon in top most corner of the
screen
4. Select create from pop up menu and select store business documents
5. A new window Archive from front end is seen where you select
document type for instance email attachment and try to drag and drop a
mail from outlook. The mail does not attach.
NOTE - when you save a message on desktop and doubleclick on email
attachement and attach the msg file it works all good and so is drag and drop from desktop. The only problem is with drag drop directly from outlook
Your immediate help is much appreciated