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Former Member
Mar 24, 2009 at 04:29 PM

CHARM: Copy of SDCR to ZDCR

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Hi,

I copied the standard transaction type SDCR to ZDCR. I hope with all the other necessary customizing (action profil, copy control and so on...).

Now I want to create a change request from a service desk ticket per action.

I changed in DNO_CUST04 the value for CHANGE_REQUEST from SDCR to ZDCR.

But there were still changes requests of type SDCR created by the action from the service desk.

What is missing in customizing?

Thomas

Edited by: Thomas Volkmann on Mar 24, 2009 5:32 PM