Hi,
We have set up 3 dunning levels. That works fine as I could test this because we had some invoices that have moved from 1 to 2 and to 3. The letters for level 3 has been printed and the GP data has been updated. The level 3 is shown and the history shows it as well. Looks like perfect.
However, now the problem starts. These invoices are still unpaid. What happened to them regarding dunning? If I run the dunning wizard again, all formerly level 3 invoices are not in there anymore.
How do I handle this to not forget these open invoices?
Best regards,
Franz