Skip to Content
0
Former Member
Mar 24, 2009 at 05:12 AM

Created By defaulted with RFC user for all support messages

20 Views

Dear Solman Experts,

I configured Service desk with my production system.

When ever user creates a message from R3, i am getting a message in solman. But Created by it is taking as RFC user instead of taking the the user who created actually.

Result of this shows all messages created by RFC user, so we couldn't arrive any analysis.

Pls suggest me solution.

Thanks,

siva