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Former Member
Mar 23, 2009 at 03:59 PM

Dashboard builder doesn't work

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Dear collegues,

From Infoview, when connecting myself with the Administrator Account, I can't use the dashboard builder.

I get the following error message : An error has occurred: Cannot forward after response has been committed

If I try again, I get this:

Servlet Engine Exception: null

URL: /PerformanceManagement/scripts/tools/err_page.jsp?menu=%2Fconf-syst%2Fmenu-appdesigner&ctxt=aa-appdesigner&loc=en&contextPath=..%2FPerformanceManagement&iSubMenus=0&helpURL=%2FPMC_Help%2F%25LOC%25%2Fdashboard_builder%2Fhtml%2Fcontext.htm%3Fcontextid%3D0001020&pvl=en_GB&service=%2FInfoViewApp%2Fcommon%2FappService.do

StackTrace:

java.lang.NullPointerException

at com.bo.aa.util.SecurityStore.GetLogonToken(SecurityStore.java:28)

at com.bo.aa.util.SecurityStore.getSecurityValue(SecurityStore.java:79)

at com.bo.aa.impl.DBServerImpl.getSecurityToken(DBServerImpl.java:166)

at org.apache.jsp.jsp.appsHome_jsp._jspService(appsHome_jsp.java:536)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)

at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)

at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)

at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)

at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

How could I verify that the dashboard builder was really installed with our enterprise XI 3.0 ?

Do any of you has an idea what the problem could be ?

Thank you !