ChaRM - URL in SMART Forms (direct link to change)

[shaun_kitching]

Hey everyone

We have been using ChaRM for many, many years now and have SMART Forms setup for notifying users of a change in status (for a ZMCR, ZMMJ, ZMTM etc.).

This has always worked very well.

The URL looked something like this:

https://XXXXXXX.com.au:8006/sap/bc/bsp/sap/crm_ui_start/default.htm?crm-object-type=AIC_OB_CMCD&crm-...

Since updating to Solution Manager 7.2 SP7 and also Basis making a few changes in Solution Manager, the URL no longer works.

The URL should now look like this:

https://XXXXXXX.com.au:443/sap/bc/ags_workcenter/ags_crm_docln?objectid=6000000096≺octype=YMHF&;

Obviously the URL has changed quite dramatically. In the SMART Form (for the old URL), I had this:

&GV_LINK_TO_CM&

How do I update this to the new URL?

Thanks
Shaun

[shaun_kitching · Accepted solution]

Ok I gave up using object ID and instead reverted back to a slightly longer URL using the GUID.

Working now.

[Former Member]

Hi Shaun, I use the following link to open my NC's http://:/sap/bc/bsp/sap/crm_ui_start/default.htm?sap-client=&sap-language=EN&crm-object-keyname=OBJE... You can look up the object type (NC's, RFC' s, Incidents, etc..) while in a document en press F2. Also see: https://wiki.scn.sap.com/wiki/display/CRM/URL%27s+for+quick+access+to+WebUI Best Regards, Sander

[shaun_kitching]

Got the URL to this:

https://XXXXXXX.com.au:443/sap/bc/ags_workcenter/ags_crm_docln?objectid=0050569227671ED8A2FABB8E5954...;

Just need to get the ObjectId in the URL to show the actual object ID instead of the GUID. Any ideas?

[shaun_kitching]

OK, so I figured out how to change (just needed my brain to catch up as it's been a while since I touched these smart forms).

Only thing I can't figure out is how to get the change number (i.e. 1000000123) into the Smart Form?

In the old URL you can see I used the GUID, which was represented by the parameter lv_header_gui in the smart form.

Need a similar parameter that gives me the change number instead. Anyone know what this is?

Thanks