CRM warranty products and related pricing

[former_member63752]

Dear Experts,

CRM 5.0

In our landscape, ECC is the leading system for product configuration and master data creation which then replicates into CRM. Now for a new business process we are planning to introduce warranties in CRM. I am aware of the standalone config for creating warranties in CRM but should the warranty products also be configured and created in ECC or can I go ahead and create them in CRM as we don't need the warranties to show in ECC.

Similarly, for pricing configuration, the leading system is ECC but we need to insert the pricing condition 1308 in CRM into the pricing procedure as it helps in warranty determination.

Could someone please advise how to achieve these?

Thanks

Ritwik

[former_member200342 · Accepted solution]

Hi,

You can create the warranty products in CRM itself.

And as far as pricing is concerned you can include the condition type 1308 in your pricing procedure.

Regards,

PePe

[former_member63752 · Accepted solution]

Thanks PePe,

I am clear about the warranty products now. But please tell me how do I include condition type 1308 in the pricing procedure when the procedure is in ECC and the condition type is in CRM.

Thanks

[former_member63752]

Thanks, this question has been answered now

[former_member196521]

Hi Ritwik,

I am also facing the same issue where materials are created in ECC system and then the same need to be replicated to CRM, since I need to create the warranty products manually in CRM server, how do I link my ECC material and my warranty material created in CRM? Could you please advice with the help of examples and the transaction codes that you need to use,

Kind Regards

Atul