SAP Customer Relationship Management and Billing for Utilities Product

[Former Member]

Hi,

where can I find documentation (best practices , technical and configuration guides) for the SAP Customer Relationship Management and Billing for Utilities. ? ECC 6.0 with CRM 2007 or 7.0.

Thanks , I've been looking but only find stuff on ISU 472 and CRM 4.

[Former Member]

I don't think it is available yet. Register for the ASUG event on the CRM 7.0 for utilities session.

[ASUG Webcast: CRM Town Hall Meeting for Utilities|http://lists.asug.com/t/792464/25470768/54294/2/]

You have to be a registered member of ASUG.

[FranziMickIT]

Hi Thierry,

you can find useful information regarding the implementation of SAP CRM for Utilities by clicking in the service marketplace: service.sap.com/utilities --> SAP for Utilities - Product Information --> SAP CRM for Utilities --> Cookbooks&Guidelines. This includes information about SAP CRM 7.0.

Best regards,

Franziska Ullrich

[Former Member]

Hey,

Do you have all the information on the best practices and all the documentation on SAP Customer relationship and billing.

Let me know

Venkat

[Former Member]

What exactly is the technical question/doubt. I used these 2 s/w combination n know it well.

Ramana