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Crystal Reports XI- VPN: Application Not Responding


While using Crystal over a VPN connection I am un able to create/modify reports. I am able to establish the connection to a data source and view the tables, however when a query is run to retrieve the records the application stops responding. Is there a solution to keep this from timing out?


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    author's profile photo Former Member
    Former Member
    Posted on Mar 20, 2009 at 11:38 PM


    Please try this,

    Select the advanced settings for your database connection settings in
    the Advanced Settings screen, and then click Next.
    This page offers advanced settings depending on the selected database
    node. For example, you can tell BusinessObjects how to handle connections
    by using the radio boxes providing three distinct options:
    u2022 Disconnect after each transaction: This option lets you disconnect
    from the server after you finish whatever it is you are trying to do.
    If you donu2019t like the default, we recommending choosing this
    u2022 Keep the connection active for X minutes: This option lets you set
    an amount of time (the default selection is 10 minutes) to keep
    a connection alive. Once that period expires, the connection is
    dropped. We recommend maintaining this default value.
    u2022 Keep the connection active during the whole session (local mode
    only): This option maintains a permanently open connection.
    For security and performance reasons, this isnu2019t a good option
    to choose.
    You can also set array fetch and bind sizes, as well as the login
    timeout. Youu2019re well enough to leave alone these advanced features
    and keep the default values. There is no compelling reason for
    you to change these default values.



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