A/P Invoice Open with partial payment + credit memo

[Former Member]

Hi everyone.

I have an AP Invoice with status=Open when this document must be CLOSED because I did a partial payment + credit memo=100%, as the secuence below:

1. AP Invoice for $ 100 includes 2 item ($40 + $60)

2. Payment partial for 1st item ($40)

3. Credit memo for 2nd item ($60)

AP invoice must be closed, instead it's OPEN.

I checked BP Internal Reconciliation but there's not documents to recontiliate...

Thanks for any help

Regards,

Rolando

[jitin_chawla]

Hi,

Please check Note No. 1301470 and run the select query.

If results obtained log a support ticket to SAP.

Regards,

Jitin

SAP Business One Forum Team

[Former Member]

thanks Jitin, you're very helpful. I read the note, they haven't resolved the problem yet. I'll be waiting for solution.

Regards

Rolando