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How can I trace conection problems between my SAC CLOUD and my local SAP BO BI System

wobi
Participant

We configured LUC - Live Universe connect some months ago. It worked on principle.

Usually - after a SAC Release upgrade I had to configure the LUC Connection again. The "old" Connection told me not to be able to connect. Usually the do it new again worked. But at the Moment it is not working... so how can I trace WHY it is not working anymore?

- Wobi

Accepted Solutions (1)

Accepted Solutions (1)

Henry_Banks
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

there are quite a lot of how-to support notes to help with this kind of troubleshooting effort. here are a few

an example of using Chrome Developer Tools to catch an exception during a connection issue https://launchpad.support.sap.com/#/notes/2523372

How to use Dev tools to collect HTTP archive files https://apps.support.sap.com/sap/support/knowledge/public/en/2280022

How to use Dev tools to capture timelines https://launchpad.support.sap.com/#/notes/2413393

the master KBA is very good, this is a catch all for other notes https://apps.support.sap.com/sap/support/knowledge/public/en/2527393

and it showed me this note which is relevant for you (validating setup using postman response) https://apps.support.sap.com/sap/support/knowledge/public/en/2530385


Regards, H


Answers (2)

Answers (2)

wobi
Participant

Dear Henry,

thank you very much - just what I had in mind...

Helps me a lot!

- Yours

Wobi

Henry_Banks
Product and Topic Expert
Product and Topic Expert
0 Kudos

Cheer Wobi. please click to confirm the answer in order close the thread. regards, H

wobi
Participant

I looked for e newer luc war file and redeployed in good hope.

Well it works again. So the lession learned - try to redeploy with a newer war file ...

Wobi