use of a barcode for connection of a user

[former_member344412]

Hello,
I just set up a user and generate a barcode to make him an authentication card.
To do this, I made a paste copy of the string in a barcode generator and retrieved the image (code 128)
I logged out to test.
I read the barcode while being positioned on the identification form.
The connection is established well but I have the window below that opens.
Why ?
What should be done ?

Thanks for your help

Pierre BARRET

[bikash_bansal]

Hello pierre.barret,

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[bikash_bansal]

Hello Pierre,

The attached screenshot is just the browser console. I assume the console won’t open automatically. This will only happen if user presses F12.
One common problem using the barcode authentication is, that the barcode scanner has the wrong charset active. This might lead to problems with special characters like öäü or ?ß- and so on. But this is only a guess.

Hope it helps.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkou

[bikash_bansal]

Hello Pierre Barret,

Since we already answered several questions from you in the last few days and more are coming. In order to support you better, we need some more background information.I did not find any information in your profile

Are you a SAP BusinessOne partner? Which company?
Have you attended any SAP Customer Checkout training?
Do you already have customers who signed contracts?
Have you fully evaluated that SAP Customer Checkout that it meets all legal requirements of the country where you want to sell?
Which country you want to sell SAP Customer Checkout in?

You can also answer us in our private inbox for SAP Customer Checkout
customer.checkout@sap.com

We have a blog where we explain about Enablement .

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[former_member344412]

screen shot:

cco-user-with-barcode.jpg

[former_member344412]

did you see the screenshot?
What is the problem ?

Best regards

Pierre BARRET