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Former Member

Autoreaction method does not send mail automatically.

Hello,

I have configured ccms

the problem is, Autoreaction method does not send mail automatically.

It can successfully generate the alert and I can see that in RZ20 monitoring node.

but when I check the status of Autoreaction method it says,

Autoreaction Method / Type / Definition Status / Runtime Status

ZCCMS_OnAlert_Email [Running in Autoabap] CHECKED Running, but new alerts ( 20.03.2009 , 11:47:02 )

it stays in this yellow status until I execute it manually.

Pls help.

Thanks

Edited by: PIYUSH VADHER on Mar 20, 2009 12:37 PM

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 20, 2009 at 08:52 AM
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  • author's profile photo Former Member
    Former Member
    Posted on Mar 20, 2009 at 10:10 AM

    Hai,

    Are you able to get mails for the alerts if you execute the auto reaction method manually?

    Please try it..

    Regards,

    Yoganand.V

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    • Former Member Former Member

      Hai,

      Check whether your Background dispatching is activated or not:

      Goto to RZ21 - Technical Infrastructure - Method Execution - Activate Dispatching.

      I guess the event scheduler is not scheduling the job correctly.

      Otherwise remove the auto reaction assignment from the MTE and reassign.

      When you check the autoreaction method for the MTE is it saying Running in Autoabap or Running in Background or ???.

      If it is in Running in Autoabap then it is Dialog mode, for running in background mode you have to Activate Dispatching as said above.

      Regards,

      Yoganand.V

      Edited by: Yoganand Vedagiri on Mar 20, 2009 1:52 PM

      Edited by: Yoganand Vedagiri on Mar 20, 2009 1:57 PM

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