Hi Experts,
I have a requirement in which I have to set escalations emails for work items which the responsible have not taken action after 5 days.
I set the table BBPV_EVENT for SC business object and events:
WF_APPR_LATEST_START
WF_COMPL_LATEST_START
I want to know if with this configuration the escalation emails will be sent after the period configured. how can I check if the emails are sending?
Also I have to implement a logic to determine the receiver of the escalation email. Do you know any Badi to do this?
Hope you can help me.
Thanks and regards,
Martin