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Former Member
Mar 19, 2009 at 02:51 PM

Escalation emails and recipients determination

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Hi Experts,

I have a requirement in which I have to set escalations emails for work items which the responsible have not taken action after 5 days.

I set the table BBPV_EVENT for SC business object and events:

WF_APPR_LATEST_START

WF_COMPL_LATEST_START

I want to know if with this configuration the escalation emails will be sent after the period configured. how can I check if the emails are sending?

Also I have to implement a logic to determine the receiver of the escalation email. Do you know any Badi to do this?

Hope you can help me.

Thanks and regards,

Martin