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author's profile photo Former Member
Former Member

SP17 Masthead customization Javascript error

Hi All,

We have upgraded to SP17 - EP7. We are using customized Masthead. The problem we are facing with SP17 is when we click on Log Off link, we are getting Javascript error. In code we are calling function openLogoffMsg() function. which has a code as

releaseProducerSessions();

When we comment that line, the Pop Up window is coming up for 'Yes' and 'No' options and no Javascript error is coming. But when we select 'Yes' it is giving Portal runtime error with default trace as:

EXCEPTION]

java.lang.NoClassDefFoundError: com.sap.portal.iviewserver.wsrpservice.consumer.wsrpconsuming.sessionmanagement.IWSRPSessionReleaseService

at com.sapportals.portal.navigation.LogOutComponent.doOnNodeReady(LogOutComponent.java:18)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(AccessController.java:246)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Caused by: java.lang.ClassNotFoundException: com.sap.portal.iviewserver.wsrpservice.consumer.wsrpconsuming.sessionmanagement.IWSRPSessionReleaseService

-


Loader Info -


ClassLoader name: [com.sapportals.portal.prt.util.ApplicationClassLoader@5a005a0]

Parent loader name: [sap.com/com. name>.portal.navigation.mastheadSUPO]

References:

not registered!

Resources:

/usr/sap/RPB/JC00/j2ee/cluster/server1/apps/sap.com/irj/servlet_jsp/irj/root/web-inf/portal/portalapps/com. name>.portal.navigation.mastheadSUPO/private/classes

/usr/sap/RPB/JC00/j2ee/cluster/server1/apps/sap.com/irj/servlet_jsp/irj/root/web-inf/portal/portalapps/com. name>.portal.navigation.mastheadSUPO/private/lib/com.sap.portal.navigation.masthead_core.jar

Any Idea why it is happening??

Thanks in Advance!!!

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Mar 19, 2009 at 07:12 AM

    Hi,

    This exception shows missing jar files. Check if required jars are present in the lib folder of the customized masthead par file. You can check the jars from standard masthead par.

    Regards,

    Harini S

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