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Former Member
Mar 18, 2009 at 08:36 PM

Configuration error when saving SMTP server

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I am configuring CUP 5.3 (SP06). When I put in our SMTP server, I get the following error:

" Action failed. An unknown error occurred while performing the operation. "

It looks like this screen was changed with SP06. I am not filling out anything under "Enter Email Notification Sender" or under "Application URL" (which seems to be new fields).

Here is what the log says:

2009-03-18 16:23:39,339 [SAPEngine_Application_Thread[impl:3]_39] ERROR com.virsa.ae.configuration.actions.SMTPServerNameAction

java.lang.StringIndexOutOfBoundsException: String index out of range: -1

at java.lang.String.substring(String.java:1444)

at com.virsa.ae.commons.utils.URLHelper.initialize(URLHelper.java:430)

at com.virsa.ae.configuration.bo.SMTPServerNameBO.saveSMTPServerName(SMTPServerNameBO.java:106)

at com.virsa.ae.configuration.actions.SMTPServerNameAction.saveSMTPServerName(SMTPServerNameAction.java:76)

at com.virsa.ae.configuration.actions.SMTPServerNameAction.execute(SMTPServerNameAction.java:51)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:432)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Thank you for your help.