I have just brought a customer live on Webtools specifically using the WebCrm portion of the program.
when a salesman signs in and views his Business partners he does not get the right partners.
After looking into this i saw that some BP have this Salesman when they are not supposed to.
giving total count of salesman to 2 salesman per BP.
When in SAP the correct Salesman is assigned to the correct BP.
what could have caused this, how can i fix it? how can it be prevented from happening again?