Problem with Dunning wizard

[Former Member]

After the excution of Dunning wizard, I get the following error :

18/03/2009 19:06:51: Could not commit transaction '' (DWZ2)

Now,

I don't see the register dunning transaction, but all the business partner has been signed has dunned.

I need know to understand what is my problem and this error, and to restore back the situation to the time before the error.

Giuseppe

[Former Member · Accepted solution]

Please check SAP Note # 1276445.

Thanks,

Gordon

[Former Member · Accepted solution]

Gordon,

I have 2007A PL 47, and what you suggest in not solving my problem.

Please somebody can help me ?

Giuseppe

[Former Member · Accepted solution]

No matter what version you have, this error message is linked to basic database problem. Simply speaking, the table updating process has been broken. It probably caused by application error. You don't have many choices but log a ticket to SAP support ASAP.

[Former Member · Accepted solution]

Gordon,

I have open a log ticket ?

Can you explain to me how can I remove from Business partner the dunning date and level ?

If I remove just this info from the business pe arter, will be ok or I need to remove other information from INV6 ?

Giuseppe

[Former Member · Accepted solution]

As of now, I believe this can only be done through SAP support. What you can do will be restricted to the test environment only.

[Former Member]

HI,

The error message is typically caused by approval procedures. Could you

please ask the customer to try the following:

1. Check the approval templates.

2. Log on with the approver user (designed approver in the template).

3. Go to the Approval Templates Setup window, Terms tab.

4. If the radio button 'when the following applies' is checked, please

check if any box was checked on the 'Choose' column and if the Ratio

'Undefined type' is selected. If so, either select a ratio and define

a value, or uncheck the box.

5. Check the last line in the Terms tab ('Undefined type') and make sure

it is not checked.

6. Click on Update.

If the above does not solve the issue, then this may be related to Note

1258519 which is an application error fixed in 2007A, P44.

Also there is a workaround on the Note 1258519.

Regards

Vikas

SAP Business One Forums Team

[Former Member]

Hi Vikas,

I checked all, nothing of what you suggest to check,

I don't know now what to do, I have printed all Dunning letter, but this error come and now I don't see the dunning wizard transaction in the first form of dunning wizard.

Giuseppe