Skip to Content
author's profile photo Former Member
Former Member

incomplete customer hierarchy in billing documents

Hello,

we are having problem were we do not have correctly populated customer hierarchy in billing documents. We are using scenario with external system where into our SAP client are arriving only data which create directly billing document with reference to an external document (so no delivery-related or order-related creation).

Problem is that while creation of the billing document we got from customer hierachy only 1D partner and we are missing 1A, 1B and 1C.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Mar 18, 2009 at 09:15 PM

    Did you check in configuration that all the partners are in the procedure and that the customer hierachy master data is set up?

    Add a comment
    10|10000 characters needed characters exceeded

    • Customer Hierarchy

      You can create n level hierarchy for customers as per zone, sales office, group, sales organization, dist channel, or division too so first create it

      First creat seperate nodes of customers

      Define hierarchy as per company norms

      Assign the nodes to each other.

      once you assign the nodes to each other as per sales office etc, you can pass on the information or relevant data to each hierarchial node. and it will eliminate redundancy and will save time and effort req

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.