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Former Member
Mar 18, 2009 at 10:11 AM

Problem with attaching documents to SC/PO-BBP_PDH_TEXT / CFilesApp.JAR IE7


Hi all,

We have major problems with some users of SRM not able to attach any documents to shopping carts or POs using the "Search and Add" functionality. Whenever this button is clicked, the browser just freezes up and stops responding. The only action possible on the browser is to use task manager to close it.

The problem is highly intermittent among the user base and sometimes on same PCs. It will work at one point in time for a user, for a SC/PO, and the next minute, the browser freezes up!

Having contacted SAP, note 1034072 has been updated with the latest JAR file. Following the instructions provided in note 1060922, we uploaded the new file into BBP_PDH_TEXT, but to no avail.

Internet explorer version 7; JRE Version 6 Update 5 (build 1.6.0_05-b13).

Looks like this is a known issue for quite sometime, but highly intermittent and impossible to narrow it down to a particular root cause.


Any inputs, suggestions would be welcome.

many thanks,