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Jul 12, 2018 at 11:17 AM

Sold-to party determination by reporter ITSM 7.2


Hello experts,

I know that this question has already been posted but the answer didn't work for me because maybe it is not completely finished.

I am setting up Incident management with solman 7.2 and as end users will use fiori dashboard to create their incidents, we want to fill the sold-to party automatically from BP of users. I have achieved all the customizing things but there is one point I didn't understand: relationship between BP users and sold-to party. How can I do it?

Thank you for your support.