Dunning notice not printed, forms for MAHNR '0003' RBUKM '1000 do not exist

[Former Member]

Hi,

I have scheduled a 'DUNN' run 'F150' transaction for customer (say) '1390' and company code '1000'.

I have also assigned the appropriate forms in the SPRO (customizing) settings.

When I click on 'Individual dunn notice' and execute, I get the following message.

Dunning notice for account: 'D ' '0000001390 ' was not printed.

Forms for MAHNR: '0003 ', RBUKM: '1000 ', KOART: 'D ' do not exist (T047E)

Although the respective entries do exist in 'T047E'.

What would be the reason? What do I need to do?

Best regards,

Harsh Dave

[Former Member · Accepted solution]

Hi Harsh,

check what i mention below some points,

Did you assign the Dunning area to customer ?

Did you select the check boxes in print parameters always dun in dunning levels at T.code FBMP?

In F150 Select Dunning History Button and there give the Type D ,Company code and Customer number.

In F150 did you select Output device properly?

May be this information is useful to you

If you have any doubt feel free to ask

Regards

Surya

[Former Member · Accepted solution]

Thanks Surya Naveen,

I had done all the settings and also re-looked at the settings as you suggested,

Things are alright in terms of values entered and options enabled.

The first time my form had triggered. But, later on it gives the error.

But, why the form does not exist. Although the entry exists in the respective tables and 'Customer Master' under the 'Company code data' (XD02) for 'Correspondence'.

What do you suggest?

Best regards,

Harsh Dave

[Former Member · Accepted solution]

Hi Harsh,

So first time it was run means the settings are configured properly but once again check it in correspondence tab in Customer master .There give the Dunning area beside the dunning process at dunning area button in dunning data .

Check it is there any Dunning Block

Did you given the forums like F150_DUNN_01 at dunning text button in T.code FBMP.There we have to give the Dunning forums in what you mention dunning levels.

1 F150_DUNN_01

2 F150_DUNN_01

3 F150_DUNN_02

4 F150_DUNN_02

Try it once again and update me..

Regards

Surya

[Former Member · Accepted solution]

Yes, Surya

I had done all of them as well as the assignment of the forms are in the same way.

But, still the problem persists.

There is no 'Dunning block' or the dunning level is '1' only in the customer transaction.

Any other option? What can else be opted?

Awaiting for you to update.

Best regards,

Harsh Dave

[Former Member · Accepted solution]

hi

you have to create the message for dunning then only it will print dunning notice again.

[Former Member · Accepted solution]

Hi Harsh,

Check it once again Ref.Dunning Procedure for Texts in FBMP.

If it have any value remove it and save it.

Try it

Regards

Surya

[Former Member · Accepted solution]

Hi,

How do you do that? I mean what message needs to be created and where? I am a bit unclear, can you elaborate.

When my 'DUNN' is run it should update my customer company code data (XD02) about the last dun run. But, neither it updating nor it is printing.

Best regards,

Harsh Dave

[Former Member · Accepted solution]

Hi Surya,

There are entries in my 'Maintain Dunning Procedure --> Dunning texts' . These are the entries of the form names and the lists.

Do you mean that I should remove them?

Best regards,

Harsh Dave

[Former Member · Accepted solution]

Hi Harsh,

There is a Ref.Dunning Procedure for Texts in Reference data column at main screen of FBMP

Regards

Surya

[Former Member · Accepted solution]

Yes it is,

But, it has the value '0003' which is the dunning procedure value desired.

Should I clear it???

Best regards,

Harsh Dave

[Former Member · Accepted solution]

Hi ,

You have to keep your own dunning procedure in that Ref.Dunning Procedure for Texts field.

Remove if it has any other procedure and enter your own dunning procedure.

Regards

Surya

[Former Member · Accepted solution]

Hi Surya,

I have found the problem, there some problems internally with the dunning procedure '0003' in our system.

Maybe I may have to suggest the BASIS people to correct it as it is neither an ABAP error nor it is any configuration error (Configuration looks fine according to the FICO consultant).

Also, in our system maximum of the dunning procedures are for '0001' or 'IMMO', etc.

Well, thanks for your suggestions and good luck.

Best regards,

Harsh Dave

Edited by: Harsh Dave on Mar 19, 2009 10:54 AM