CRM billing for service scenario - No billing Document Created

[Former Member]

Hi,

I am trying to Configure CRM billing for service scenario. After creating the Service Order and creating a Confirmation i am getting the documents in release for billing. But when i Release the document for Billing using "Release for billing " under webgui-> service operations -> release for billing it is not generationg the billing documents.

would apprecaite if write me back the relevant procedure or settings .

Regards,

[Former Member]

Hi,

Problem Solved.

Wrong assignment of Billing Item Category to source item Category in the Determination of Billing Engine Item Category.

Thanks,

[former_member200342]

Hi,

Have u done the billing related config??

that is billing type,billing item category and determinination??

If not do it in SPRO and then u can carry out the billing process.

Regards,

PePe

Edited by: PePe on Mar 18, 2009 11:46 PM

[Former Member]

Hi PePe,

I have already configured the customization setting in IMG. But after releasing the Billing due ltems, Billling Documents are not generated.

In the Transaction /BEA/CRMB04 "Analyze Incomplete Entries of Billing Due list" it shows the Service Confirmation document with Warning "Bill_Unit" not determined. I have cross checked the enteries in IMG under "Assign Billing Units to Sales Organizations" and "Assign Billing Units to Sales Organizations" But billing Unit are maintained there Properly. Is there any other Setting to maitain for Billing Unit or Other Relevant Setting Required.

Your Prompt Response will be Appreciated.

Regards,