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Approval mail has incorrect value

Former Member
0 Kudos

Hi Guys,

I am facing one issue here where the SC was raised for 48 M JPY, however when the approvers received the notification, the amount reflected as 480 K JPY.

Can anyone tell me what is wrong and how to correct it?

Regards,

Sid

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

There is a limit on Work item text. I think it is 50 characters. Cna you post entire text that you are getting. Starndard work item text is :Approve shopping cart from &REQUISITIONERNAME& with value &REQREQ.TOTALVALUESTRING& &CURRENCYREQREQ&. Did you changed this string?

former_member183819
Active Contributor
0 Kudos

Hi

In SOST display document . just click your item and go to dispaly detail button and you may see this notification message.

Are you geting same message here also.

What is this 48 M JPY and 480 K JPY expalin the value of K and JPY.

regards

Muthu

Former Member
0 Kudos

JPY is the japnese currency and M is million

The value in SC is 48000000 and when the approver gets the mail to approve the SC the value shown is 480000

former_member183819
Active Contributor
0 Kudos

Hi

What do you seen in SCOT. every notification goes via SCOT. why i have a doubt means some times the user data settings may change the value .

i think there are some decimal settings for every user .plz confirm the same and check your sc user settings and manager settings. then we can explore in different angle.

regards

Muthu

Former Member
0 Kudos

Thanks for your suggestion i will check this and get back

former_member183819
Active Contributor
0 Kudos

Hi Sidmi

Is it notification or workitem?

SAP Note 1117190 -Incorrect shopping cart value in approver's inbox

You create a shopping cart using currencies without decimals (Ex : JPY,KRW, etc.) When the approver, approves the shopping cart, the total value displayed is in a wrong format.

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SAP Note 981733 - Approver's Inbox : Incorrect SC value

Shopping Cart is in Approver's Inbox. Before the approver approves the SC,the requisitioner makes changes to the cart and resubmits the SC.

When checked in Approver's Inbox, the SC total value is incorrect for those currency w/o decimal places. (Ex : JPY..)

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REGARDS

Muthu