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Former Member
Mar 17, 2009 at 06:28 AM

outbound call with number prefix in webclient

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Hi,

We implemented CRM 6.0 for interaction center, using call list in webclient. When we make an outbound call in office, number prefix 9 is necessary before dialing customer's phone number. But this number prefix isn't included in call list. How to solve it?

BR,

ROBERT