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Former Member
Mar 16, 2009 at 06:58 PM

Crystal Reports Server XI upgrade to Crystal Reports Server 2008

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I have downloaded the Crystal Reports Server 2008 upgrade from the portal. Questions:

The "Upgrading Your Crystal Reports Server Delpoyment from XI or XI Relase 2 to Crystal Rpeorts Server 2008" (simple install) documentation mentions that the installer should recognize my installation and prompt to upgrade. Instead, the first prompt that I get is for a license key. Is this normal, or should the application be seeing my existing install?

If I do indeed need a 2008 license key, how do I obtain one? It will not accept may CRXI Server keys, and I cannot see anyplace to download the new keys.

Any help would be appreciated.

Jeff