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Former Member
Mar 16, 2009 at 11:09 AM

Information required on SAP CRM 2007 Interaction Center

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Dear Experts,

Since I am new to Webclient User Interface and I need your help to get clarify on the following topics.

How and where can we see the required authorization objects in SAP CRM 2007 (like SU53 in GUI), for which an user is un-authorized to run that transaction?

We are calling ECC transactions into SAP CRM Interaction Center through Transaction Launcher; can we include details of these back-end ECC transactions into Activity clipboard and Interaction History? For this where we can do the required configuration?

Can we use Single Sign on (SSO) function to login from Interaction Center into back-end ECC without entering user name and password of ECC/ERP system?If yes where we can configure the functionality?

Your suggestion will be highly appreciated.

Best regards,

Raghu ram