on 07-15-2018 6:02 AM
I issued the delivery order and AR Invoice on May,2018. Then,the goods arrived in Jun then, I want to issue a tax only AR Credit Memo to remove the GST.
I received an error message: When I try to add the credit memo.
[A/R Credit Memo - Rows - Tax Only][line: 1] , 'Cannot disable the tax-only calculation in a A/R Credit Memos document that was based on another document' [Message 0-0]
what is the cause of this and how can I resolve it
Kindly guide how I can remove the GST tax.
Thank you
You cannot change tax code on target document as it will lead to reconciliation differences. I suggest do a stand alone Credot Memo at service level with the amount of tax only and later on reconcile with the help of internal reconciliation.
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