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Former Member

Shopping Cart goes to the wrong Buyer

The Buyer in the Basic Data Tab of Shopping Cart is different , but the Shopping Cart goes to the other Buyers queue.

I have checked the Organisation structure assignments, Product category responsibilities, but didnt find out.

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1 Answer

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    Former Member
    Mar 16, 2009 at 06:09 PM

    Are you refering to Workflow or the Sourcing Cockpit when you say Queque. Are you using Completion workflow?

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    • Former Member Former Member

      Was the shopping cart changed (Header) when it was in HOLD status before submitting it to completion? If so, this will prevent the workflow from getting updated to the correct buyer. Please search for notes, there are a couple of notes that I remember seeing.