Bug? Chart formatting

[Former Member]

Hello,

This has been driving me mad all evening and today. I have two charts, one line one combo, in a dashboard that is pretty much finished. I realised that the text colour for mouseovers was white on pale blue and needed to change it to black. I do this in teh text properties of teh appearance tab for the line chart, go to the Combo and...no text properties in appearance. All gone. Only the tab remains. I restart, reload etc: no luck.

I try a new combo chart on teh same dashboard and a new dashboard: both work normally. I copy my combo chart to a new dashboard and it's all wrong again (this time, I lciked the first tab in apperance, Layout, first and ALL the other tabs have the Layout properties displaying! I check my original dashboard again and realise that now, only the layout tab has properties at all. All the others are blank.

I have not been able to edit any properties in appearance since then, for that chart only. Is there something obvious I am missing (I unlocked all the components) or is this a bug and I just don;t understand how to reproduce it on another chart.

My dashboard is available if someone wants to take a look. Thank you for your help.

EDIT

Restarted again. I now have no visible property on any tab in Appearance. For info, I am running 2008 fix 2 under Vista Business.

Edited by: Cricri on Mar 15, 2009 6:04 PM

[Former Member · Accepted solution]

I am sorry for inconvenience it brought to you, the issue you described is vary similar with one issue we are investigating to fix. Hopefully, you will get the problem fixed soon in the later service pack.

BTW, when you go to Appearance -> Text first time, try not to leave cursor available in the property sheet. It is easy to encounter that in this way.

Regards,

Christina

[Former Member · Accepted solution]

Hi Christina,

That was a while back and I had to rewrite the dashboard from scratch. Good to know the issue is being addressed: thank you very much for letting us know and for the tip to try and avoid causing the error too often.

[Former Member · Accepted solution]

It also could walk around this problem if before you input any thing in property sheet, you go to Appearance->Text tab first. After Appearance->Text tab was generated successfully, it will not scratch any more.

Thanks for your patience and time.

Christina.