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Former Member
Mar 13, 2009 at 08:52 PM

AR Credit Memo, Creation of Serial Number

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Hello Experts,

I Have an issue in which i have been searching a valid answer.

One of our customers has an item with several serial numbers

she will be creating an AR credit Memo for this item with a specific serial number that does not exist in the system.

When we create the Serial number and proceed to add the Credit Memo

we recieve the following error.

AR Credit Memo rows Warehouse code line 1 - this entry already exists in SRI1

as far as searching for this item and serial number it doesnt exist in the system.

Thank you for your answers and information