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Former Member
Mar 12, 2009 at 04:46 PM

CRM Actions during Business Transaction Processing


Dear Experts,

in CRM we are using actions in business transaction processing.

For a specific transaction type (e.g. TA) we have defined an Action Profile with for example 5 action Definitions.

In the CRM SAPGUI, when you next create a sales order of type TA, you have an action button, by which you can trigger/execute these actions.

In my case, at this moment every user who has authorisation to either create or change the sales order can see ALL 5 actions and also trigger them. The action itself will for example trigger a status update of the sales order, or even trigger a workflow in the R/3 system.

Our Requirement:

User X should be able to only execute/trigger 2 out of the 5 actions available

User Y should be able to execute 4 out of the 5 actions for this particular transaction type (based on the relevant action profile).

I was not able to find back any authorisation object to protect access on this level.

Has anyone an Idea how this sort of requirement can be achieved?


Davy Pelssers