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Former Member

How to improve Web-UI performance

Hi Folks!

I got a terrible problem at the moment, wich I´m not able to solve. The Web-UI perfornance is absolutely slow and often there are timeouts.

I checked if all icm-services are running and now they do so, but the problem is still there.

Has anyone of you experience in improving the web-ui performance?

Thanks and regards

Oliver

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4 Answers

  • Posted on Mar 12, 2009 at 01:09 PM

    Oliver,

    You might want to do a search on performance back to several months for some more specific ideas, but in general the following guidelines apply:

    1. How much memory does your CRM systems have? For Windows 64 bit based system, you probably should have at least 16GB if running an ABAP+Java instance.

    2. Look at your shared memory parameters on each app server. This should be set to at least 250M, but you can get by 100M.

    3. Have you done a complete SGEN on your CRM system? If not then don't even try to use the web application.

    Are you running in a dev or productive environment, what type of data volumes, etc, etc.

    If you can provide more details about your environment than it is slow, you might get some better answers.

    Take care,

    Stephen

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  • author's profile photo Former Member
    Former Member
    Posted on Mar 13, 2009 at 09:28 AM

    Hi Stephen!

    Thanks for your answer and you are totally right!

    Our Hardware:

    Harddrive 1,6 Terrabyte

    8 Processors

    32 Gig Memory

    I did a complete SGEN for BSP and Webdynpros. Did you mean SGEN for all.

    It´s only a demosystem, where 2 Users are workin on, so the data volume is insignificant.

    It would be fine, you´re helping me.

    Thanks

    Oliver

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    • Oliver,

      Yep you need to SGEN everything on the system. Once you have done that and boosted the shared memory buffer on the ABAP stack, it should take care of most things. However the first login to any of the webui screens is going to be slow, but afterwards it should be faster.

      In you case I think you just need to generate and tweak profile parameters to get things running. I have no issues with our dev box which is similar in size. I will say until I got things up and running it was a little slow.

      You also need to tweak your profile parameter timeouts, so that during the "first touch" of the code, you don't time out.

      Take care,

      Stephen

  • author's profile photo Former Member
    Former Member
    Posted on Mar 18, 2009 at 03:35 PM

    Hi Stephen!

    Solved, Thanx al lot

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    • Former Member

      Hi

      You can also one more thing to improve web ui peformance.

      There is checkbox to enable fast performance mode with fewer UI features in the personalization. User can set the flag.

      Regards,

      Paparao Undavali

  • Posted on Jun 08, 2009 at 01:20 PM

    Hello Oliver

    Have collected OSS notes - might be able to help on performance issues:

    CRM 2007

    Note 1162685 - SAP CRM 2007 Webclient Performance

    Note 1179315 - CRM Web UI: Backend performance of configurable tables/trees

    Note 1162605 - Network performance for CRM 2007 Webclient

    CRM 7.0

    Note 1244479 - CRM WebClient: Runtime related issues

    Find more Information:

    http://www.sap-press.de/katalog/buecher/titel/gp/titelID-1923?GalileoSession=33323532A4.TgA8LH7I

    Best Regards

    Matthias

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